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Cyber Security

Managed Security Services

Firewalls and endpoint protection are only as good as their upkeep. Updates, alerts and backups need someone who checks them regularly. We take on that job, with clearly agreed services and one fixed contact person.

Overview

We operate and monitor your security systems so that your protection stays effective.

Many businesses invest in good security solutions but have no time to look after them day to day. Alerts go unread, updates get postponed and nobody checks whether the backup actually works. With managed security, we take over exactly these ongoing tasks.

We monitor firewalls, endpoints and backups, assess alerts and initiate the agreed steps when there is a real incident. We install patches and updates in a planned and coordinated way. On request we also include cameras, access control systems and network devices, because they need up-to-date firmware too.

We agree with you in the service contract which systems we look after, when we can be reached and how quickly we respond. You receive regular reports in plain language and an annual security review in which we assess where you stand and plan the next steps.

Your benefits

  • One fixed contact person who knows your environment
  • Security systems that are kept up to date, not just set up once
  • Alerts are assessed instead of disappearing into an inbox
  • Clearly agreed services and service levels in your contract
  • Documented evidence for management, customers and insurers
  • Less workload for your team or your in-house IT

Scope of services

What we take care of

  • Operation & monitoring

    We operate and monitor firewall, endpoint protection and backup systems and keep an eye on their health, licences and configuration.

  • Alert triage

    We sort alerts by relevance, investigate anomalies and coordinate the agreed countermeasures in the event of an incident.

  • Patch & update management

    We keep operating systems, applications, firewalls and device firmware up to date on an agreed schedule. Where possible, we save the previous state first so that we can roll back if an update causes problems.

  • Regular vulnerability scans

    Recurring scans reveal new vulnerabilities early. We assess the findings and close the gaps by priority, in agreement with you.

  • Backup checks & restore tests

    We check your backups on an ongoing basis and test at regular intervals whether data can actually be restored.

  • Reports & security review

    Monthly or quarterly reports show what has happened and what is coming up. Once a year we review your security posture together.

Typical applications

  • Businesses without their own IT department
  • IT teams that need support with security
  • Medical practices, law firms and tax advisers
  • Retail and hospitality businesses with several sites
  • Production and logistics
  • Property managers with networked building technology

Technologies & standards

  • Firewall management
  • EDR / XDR
  • SIEM & log analysis
  • Patch management
  • Vulnerability scanning
  • Backup monitoring & restore tests
  • Microsoft 365 security
  • NIS2

How we work

From assessment to ongoing operation

Every project follows four clear steps. You have one fixed contact person and always know what happens next.

  1. 01

    Assessment

    We gather your requirements, visit the site and review your existing systems.

  2. 02

    Concept

    You receive a concept with plans, a component list and a transparent quote.

  3. 03

    Implementation

    We install and configure carefully, document everything and keep to the agreed schedule.

  4. 04

    Operation

    We stay with you after handover, with maintenance, updates and monitoring.

Frequently asked questions

When do you look after our systems?

Service hours and response times are agreed together in the service contract, matched to your operations and your risk. If you need continuous monitoring, we tell you openly what we cover and how any gaps can sensibly be closed.

Which systems can you look after?

Firewalls, endpoint protection, backup systems, Microsoft 365 and network components. On request we also include cameras, access control and building technology on your network. Before we start, we check whether your existing systems are suitable for secure operation.

Do we have to replace our current IT provider?

No. We can take over security tasks and coordinate with your existing IT support. We put responsibilities in writing so that nothing falls through the cracks.

What is in the reports?

The reports summarise which alerts occurred, which updates were installed, how the backups ran and which vulnerabilities are still open. We write them so that management can see where your organisation stands, even without a technical background.

How do we get started?

With an assessment. We review your systems, fix urgent issues and then agree on the scope of services. If basics such as MFA or a reliable backup are missing, we set them up first.

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Let's talk about your project.

Whether it's one building or several sites: we listen, look at the situation on site and propose a solution that fits.